Bantam - Errors on user domain accessibility. – Incident details

All systems operational

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Errors on user domain accessibility.

ResolvedMajor outage1 hour 38 minutes

Affected

API

Operational from 7:19 PM to 8:32 PM, Degraded performance from 8:32 PM to 8:57 PM

  • ResolvedUTC

    Core services are restored, user websites fully operational.

  • MonitoringUTC

    Core services are restored, user websites accessible with degraded performance.

  • IdentifiedUTC

    Outage of 3rd party key dependency identified as causing issue.

  • InvestigatingUTC

    Major outage issue with user-hosted sites being investigated.